Shipping & Packaging

Shipping

We pack every order with the utmost care to ensure your order arrives safely and quickly.

Shipping Costs

• Germany: €5.90 – free shipping for orders over €89.00 (excluding freight forwarding items)
• Austria: €9.90
• Netherlands: €13.90
• Switzerland: €19.90 – any customs or import duties incurred are to be borne by the recipient.
• Other EU countries: €13.90
• Great Britain & Norway: €24.90 – any customs or import duties incurred are to be borne by the recipient.

Shipping is reliably handled by DHL.

Delivery Time

Within Germany, delivery usually takes 2–4 business days. Deliveries abroad may take slightly longer depending on the destination country.

Freight Forwarding

Large or particularly heavy items are delivered by freight forwarder.

The stated freight forwarding costs generally apply to deliveries within Germany. Delivery is made to the curbside.

Please be sure to provide a phone number with your order so that the freight forwarder can contact you to arrange a delivery appointment.

For freight forwarding deliveries abroad, additional freight, shipping, customs, or import fees may apply. Actual costs may vary depending on the destination country, size, and weight of the goods. If necessary, we will inform you of any additional costs before shipping.

Note: Any customs duties, import taxes, or local taxes incurred for deliveries outside the EU are to be borne by the recipient.